Privacy and data protection.

Notice under Articles 13 and 14 of Regulation (EU) 2016/679.

VALIAMO S.r.l. is the controller of personal data processed in connection with the REALICA VR website.

Registered office

Via Bassanese 61, 31044 Montebelluna (TV), Italy

Tax code / VAT number

IT05083810266

Data controller

info@realica.it

Data Protection Officer (DPO)

dpo@realica.it

Treviso – Belluno Chamber of Commerce · Share capital: €20,000.00, fully paid · Legal representative: Davide Parolin.

This notice covers the website and its contact channels. Processing in connection with any clinical services, applications or contractual relationships is described in the relevant specific notices.

Data you provide

The contact form collects your full name, email, role, area of interest and message. Your phone number and organisation are optional. If you email or call us, we process the contact details and information you choose to provide to handle your enquiry.

Technical browsing data

Operating and securing the website may involve processing IP addresses, request dates and times, requested pages, browser and device information, and technical logs. These data are used to deliver pages, detect errors and prevent abuse.

The form is not intended to collect health data. Do not include diagnoses, medical reports, patient names or health information: any exchange of such data requires dedicated channels and notices to be agreed.

We use data for defined purposes, with a legal basis appropriate to the type of enquiry and processing involved.

Submitting the contact form does not constitute consent to advertising. Any promotional activities requiring consent will be preceded by specific information and a separate, optional choice.

Fields marked with an asterisk are required to submit the form and allow us to provide a relevant response. Without these data, the request cannot be submitted through the form. Optional details may be omitted without preventing submission.

Provide relevant, up-to-date information. If you act for an organisation or another person, share only information you are authorised to disclose.

Data are processed electronically, with access restricted to authorised persons and organisational and technical measures designed to protect confidentiality, integrity and availability. Contact form enquiries are delivered to web@realicavr.com.

Data are retained only for as long as necessary for the stated purposes. The criteria depend on the content of your enquiry, any resulting relationship, legal obligations and the need to establish or defend a legal claim.

Enquiries and correspondence

For handling and completing the enquiry and any related follow-up, taking account of the need to document the relationship.

Technical data and security

For the time needed for operation, maintenance and investigation of errors or abuse; longer only where necessary to handle an incident or a request from an authority.

Obligations and protection of rights

For statutory periods or as strictly necessary to establish, exercise or defend a legal claim. Once the purposes no longer apply, data are deleted or anonymised.

Data may be accessed by the controller’s authorised staff and providers of hosting, email, maintenance and IT support, as well as advisers involved in handling your request. Providers are appointed as processors when acting on the controller’s behalf; other recipients may act as independent controllers. Data may be disclosed to authorities where required by law.

Data are processed at the controller’s premises and on the infrastructure of the providers involved. Where a service entails a transfer outside the European Economic Area, the controller verifies the conditions required by the GDPR, such as an adequacy decision or appropriate safeguards, including standard contractual clauses and any necessary supplementary measures. You can request information about recipients, processing locations and applicable safeguards using the contacts on this page.

Browsing, galleries and language selection do not require profiling cookies. WordPress administration features may use technical authentication cookies. Cookies strictly necessary for the requested service do not require consent; any non-essential tools must be described in a dedicated notice and activated according to your choices where consent is required.

Links to Instagram, Facebook, LinkedIn, YouTube and WhatsApp open external services only when you select them. From then on, the platform operator processes data under its own privacy notice and your account settings. A simple link does not give REALICA access to your social media account.

In the cases and within the limits provided by the GDPR, you may exercise the following rights.

• Access: find out whether we process your data, obtain information and receive a copy.
• Rectification: correct inaccurate data or complete incomplete data.
• Erasure and restriction: request deletion of data or restriction of their use where the legal conditions are met.
• Portability: receive the data you provided in a structured format and request their transfer to another controller where automated processing is based on consent or a contract.
• Objection: object to processing based on legitimate interests on grounds relating to your particular situation. You may always object to direct marketing without giving reasons.
• Withdrawal: withdraw any consent at any time without affecting the lawfulness of processing carried out before withdrawal.

The contact form does not make decisions based solely on automated processing that have legal or similarly significant effects on a person.

You can send a request to the controller at info@realica.it or contact the DPO at dpo@realica.it. State which right you wish to exercise and provide contact details for our reply. We may request only the information necessary to verify your identity.

Requests are generally free of charge. We respond without undue delay and, under the GDPR, within one month. For complex or numerous requests, this may be extended by two months; we will notify you within the first month and explain why.

You may also lodge a complaint with the Italian data protection authority or the competent supervisory authority in your place of habitual residence, work or the alleged infringement, and seek a judicial remedy.

Where Swiss federal data protection law applies, its rights of access, rectification, delivery or transmission of data and protection of personality also remain available under the conditions it provides. Requests may be sent to the same contacts.

This notice may be updated to reflect changes to services or processing. The date above identifies the published version. Material changes will be communicated appropriately; where necessary, fresh consent will be requested before the relevant processing begins.